Performs expert professional work involving the design, implementation, and evaluation of programs and services. Leads strategic initiatives, conducts complex studies, and supervises staff or project teams. Serves as a liaison to high-level stakeholders and ensures compliance with County, state, and federal requirements. Work is performed with a high degree of independence and initiative.
- Extensive knowledge of program design, strategic planning, and management analysis; ability to lead teams and supervise staff; ability to conduct complex research and data analysis; ability to develop and implement policies and procedures; strong communication and stakeholder engagement skills; ability to manage high-impact projects with minimal oversight.
- Proficient in Microsoft Office and program-specific systems; ability to manage data and reporting tools.
- Excellent communication and interpersonal skills; ability to resolve issues and represent the department professionally.
- Exercises independent judgment; responsible for operational decisions and staff supervision.
- Visual and hearing acuity sufficient to perform assigned duties; physical ability to complete office-based tasks.
- Lead and manage the department's CAPRA accreditation process, ensuring ongoing compliance with all accreditation standards and requirements.
- Oversee internal human resources functions for the department, including coordinating recruitment, onboarding, personnel actions, employee records, and compliance with County policies and procedures.
- Supervise assigned staff by providing leadership, coaching, performance management, training, and professional development.
- Manage departmental data collection and reporting systems to support strategic planning, performance measurement, accreditation, and operational decision-making.
- Prepare, coordinate, and submit applications for professional awards.
- Compile and prepare required reports, statistical analyses, and performance metrics for leadership, accreditation, and other organizational needs.
- Research, analyze, and recommend improvements to departmental policies, processes, and administrative procedures.
- Assist department leadership with strategic planning, special projects, and organizational initiatives.
- Perform other related duties as assigned.
A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
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