RECREATION CENTER SUPERVISOR

GENERAL STATEMENT OF RESPONSIBILITIES

Under general supervision, this position is responsible for assisting with the programming and operations of assigned program.  Reports to the Recreation Program Coordinator.

ESSENTIAL JOB FUNCTIONS

Plans, develops, and implements all components of the operations and programming of the Youth Program; researches and plans program offerings; negotiates with school personnel for bus routes/locations; ensures licensing standards are met at each facility; ensures U.S. Department of Agriculture nutritional standards are maintained within snack offerings. Supervises program participants to ensure a healthy and safe environment.  Maintains detailed records and reports. Responsible for the effective supervision and administration of assigned staff including completing required reports, budgeting, purchasing and financial transactions which includes revenue collection, staff organization and development, performance evaluations, employee relations, prioritizing and assigning work and related activities.   Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances.  Screens and responds to inquiries and complaints; provides information on policies and procedures. Assists with developing short and long-term strategic goals pertaining to planning, development, design and operational processes of the facility; develops and recommends policies and procedures. Performs other duties as assigned.

PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City’s Values. Employees are also expected to lead by example and demonstrate the highest level of ethics.

REQUIRED KNOWLEDGE

 Recreational Programming – Considerable knowledge of recreational programming and recreational facility operations of assigned program. 

 Customer Service — Thorough knowledge of principles and processes for providing customer service.

 Supervision – Considerable knowledge of leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.

 Safety - Knowledge of occupational hazards, safety precautions and safety regulations related to recreational activities and other work related precautions. 

REQUIRED SKILLS

 Interpersonal Relationships – Develops and maintains cooperative and professional relationships with employees at all levels, representatives from all departments, organizations and the public.  Effectively responds to and resolves complex inquiries and disputes.  

 Computer Skills – Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy. 

REQUIRED ABILITIES

 Coordination of Work – Ability to establish and implement effective administrative programs and procedures.  Ability to plan and organize daily work routine and establish priorities for the completion of work in accordance with sound time-management methodology.  Performs a broad range of supervisory responsibilities over others.

Judgement/Decision Making – Ability to use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions.

Communication – Ability to communicate complex ideas and proposals effectively so others will understand.  Ability to listen and understand information and ideas presented verbally or in writing.  

Financial Management – Ability to perform arithmetic, algebraic, and statistical applications to perform purchasing and financial transactions.  Ability to employ economic and accounting principles and practices in the analysis and reporting of budgeting data. 

EDUCATION AND EXPERIENCE

Requires forty-eight semester hours of college credit which includes 12 semester hours of child-related subjects and one year of programmatic experience in professional recreational programs to include six months of lead or supervisory experience, or any combination of education and experience that meets the standards established by Virginia Code section 22VAC40-185-190.

ADDITIONAL REQUIREMENTS

Requires a comprehensive background investigation to include a local, state, and sex offender criminal history check as well as FBI Fingerprinting. Requires a valid driver’s license with an acceptable driving record.   Individuals in this position cannot be listed as having a founded child abuse or neglect complaint. 

PHYSICAL REQUIREMENTS  

 Tasks require the ability to exert very moderate physical effort in light work.  Some combination of stooping, kneeling, crouching and crawling.

 Some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (10-20 pounds). SENSORY REQUIREMENTS  

 Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.  

 Some tasks require the ability to communicate orally.  

ENVIRONMENTAL EXPOSURES  

Performance of essential functions may require exposure to adverse environmental conditions, such as dust, pollen, temperature and weather extremes, traffic hazards, violent individuals, infectious disease, or rude/irate customers.