Cashier/Customer Care Representative

The Clerk Cashier  duties will include, but not be limited to:

• Train, mentor, coach and provide guidance and leadership 
• Serve as a shift supervisor which includes supervision and unit accountability 
• Must be able to multi-task in a faced paced environment.
• Customer Service Front Desk- Provide legendary customer service and assistance for the recreation center front desk via telephone, email and walk-ins; monitor membership scanning at the scan desk, provide facility tours, up-selling and cross selling our programs and services
• Cashier/fee collection- utilize computerized Point of Sale cash register, prepare and process varied monetary transactions such as collecting revenue, processing payments and receipts, refunds, transfers, balance out cash drawer and complete the daily/nightly deposit, bank runs, reconcile and complete daily revenue report forms and center records.
• Data entry- Keyboarding, set up customer accounts, enter class registrations, facility cards, room rentals, scan membership cards, basic bookkeeping and accounting
• Clerical- file alphabetically and chronologically, research information, answer multi-line phone and computer work such as type accident reports and various other documents, letters and forms.
• Facility monitor- monitor lobby and snack bar area in order to ensure the safety and welfare of patrons, assist supervisory staff in accordance with center policies and procedures for basic operation needs and emergencies.
• Open or close member services and serve as a shift supervisor
• Operate office equipment such as facility card equipment, multi-function copy machines, computer and keyboard, printer and calculator.
• Facilitate Bank Runs

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on the current workloads and department needs.