Labor Supervisor

Labor Supervisor- Park Services

A Labor Supervisor provides supervision to a group of Laborers and/or Equipment Operators engaged in general maintenance and repair work. An employee in this class assigns, inspects, and evaluates the work of semiskilled or unskilled workers in a variety of settings in the performance of a wide variety of tasks. The appropriate Park Manager assigns areas of work and standards to be met in detail, and the work performed is checked in process and upon completion. This work involves the response to service requests submitted by City residents, the enforcement of the City Code provisions that apply to park maintenance. 

The employee uses the CityWorks data management system and Microsoft Office Suite to maintain records, prepare correspondence, and create reports. Work is reviewed through the evaluation of the results achieved. General supervision is provided by Park Managers of Park Services.

Overview Park Services

The Recreation, Parks, and Cultural Activities Department (RPCA) supports the well-being of Alexandria’s residents by ensuring access to a variety of quality recreation, park, and cultural experiences. There are over 900 acres of publicly accessible open space (this includes both public and private land that is open for public use) 566 acres of it is publicly owned park land, and approximately 30,000 street trees. The City Marina has 60 slips for recreational boating and annual licensing, commercial water taxi and sightseeing contracted services, licensed outdoor dining, and receives approximately 300,000 visitors annually. The Department is comprised of four operating Divisions: Recreation Services; Leadership & Management; Cultural Activities; and Park Services. These four Divisions work to offer the full range of programs, facilities, and parks.

This position will report to a Park District Park Manager for day-to-day work activities in managing proactive and reactive maintenance in the city. Staff work based on a strategic plan, business plan, and annual work plan. Considerable time and resources are focused on staff training and development. The duties of the incumbent may rotate over time to fully prepare them for continued advancement. The current organizational chart for the section is shown below. 

 Labor Supervisor key performance indicators:

• Supervises the maintenance of parks and other City owned property including such tasks as cutting, trimming, and edging grass, applying lime, adding topsoil and/or fertilizer, raking and seeding;
• Schedules and supervises contractors in the maintenance of parks and designated public sites. 
• Supervises the operation of and is responsible for the general maintenance and minor repair of dump trucks, snowplow and spreader attachments, leaf trucks, crew cabs, front-end loaders, graders, tractors and connected trailers, and manage contracts and bids related to park maintenance management. Monitor and coordinate on-going operations of assigned program areas; maintain documentation and supporting records and statistics; inspect the work of contractors in the care of the parks.

Labor Supervisor key work projects FY24:

• Administration of the park maintenance contracts, including contract development, monitoring of contractor work (to include mowing and planting) and billing, and communication with contractors. 
• Handle challenging or difficult interpersonal situations in an effective manner.
• Investigate and evaluate service requests submitted by residents or City staff regarding City Park issues and generates Work Orders to address corrective measures as needed.  
• Provide quality customer experiences to citizens, staff, and other City collaborators.
• Regularly assigned to standby duty for after-hours response to emergency calls and responds to after-hours call-back to investigate and/or correct situations in the field as necessary.  
• Utilize the CityWorks data management system to update and track Service Requests and Work Orders in accordance with standard operating procedures.
• Writes daily and weekly work reports;
• Provides training to Laborers and/or Equipment Operators;
• Inspects and evaluates the performance of employees supervised;
• Acts for a Park Manager in his/her absence as delegated;
• Schedules the daily work assignments including the turf maintenance, irrigation, repairs and maintenance requirements;
• Administers district parks maintenance contracts and inspects district's maintenance projects to assure compliance with approved plans and specifications;
• Performs inspections of parks facilities, and make recommendations for maintaining and improving quality levels of parks maintenance;
• Promotes, enforces, and educates staff in the area of safety, maintenance and equipment operation;
• Coordinates the administration, personnel management, operation, and maintenance of the parks;
• Plans, coordinates, and directs daily operation, including payroll, incident and accident reports, interviewing, hiring, evaluating and scheduling of staff;
• Supervises the pick-up and disposal of debris from City streets, curbs and gutters, right-of-ways, sidewalks, catch basin inlets, dog exercise areas, along the waterfront;
• Conducts systematic inspections of parks and other City properties maintained by the Department and plan and implement long-range maintenance projects such as those for improving turf on ball fields and maintaining esthetic qualities of City parks;
• Review plans and specifications to ensure compliance with approved standards, and works with contractors to make necessary corrections or adjustments due to field conditions that render approved plans.
• Schedules and supervises contractors in the maintenance of parks and designated public sites;
• Assumes responsibility for special projects such as pesticide applications on turf and shrubs by both contractors and parks crews;
• Prepares, reviews and makes recommendations on bid specifications for items such as landscape maintenance, materials, pool cleaning, white coating and/or equipment;
• Perform related work as assigned.