Youth Services Supervisor

• Direct the planning and implementation of all out-of-school youth and childcare programs, including but not limited to, school-age after-school and day camp programs, preschool programs, and more;
• Ensure effective planning and coordination of youth services special events;
• Communicate effectively with parents/guardians, youth, and youth organizations to determine the needs and interests of youth members of the community;
• Assist recreation specialists in the scheduling of activities and the enforcement of rules, policies, and procedures;
• Perform supervisory responsibilities in accordance with City policies, procedures, and applicable laws;
• Assist with staff, volunteer, and program instructor recruitment to include interviewing, hiring, training, scheduling work, directing work, evaluating performance, rewarding and disciplining, and addressing complaints, conflicts, and concerns;
• Assist staff team members with conflicts that may arise with customers;
• Evaluate practices and procedures for accomplishing departmental/division goals and objectives to develop and implement improved service delivery;
• Supervise and oversee program/activity registration processes, including providing clerical support and maintaining communication with other divisions, organizations, and individuals;
• Direct and coordinate required trainings of assigned staff team members, maintain training documentation, and ensure completion of assigned training activities;
• Monitor and maintain departmental/division assets, conduct program supply inspections, and make recommendations regarding program supply replacements and upgrades;
• Develop and ensure quality and safety standards are met by completing regular inspections and safety assessments, maintaining a hazard and drug-free environment, identifying and documenting risk areas, and recommending improvement measures;
• Schedule work activities and assignments, set priorities, promote teambuilding, ensure excellent customer service, and direct the work of staff team members;
• Lead and/or assist with the preparation and management of program proposals, program budgets, and professional services/independent contractor agreements; 
• Assist the Recreation & Events Manager with the preparation and administration of the divisional program budget, including monitoring expenditures in accordance with established procedures;
• Assist with the purchase of equipment, supplies, and operating inventory in compliance with the City’s procurement policies;
• Assist with the implementation and evaluation of recreational activities, programs, and events;
• Communicate effectively, professionally, courteously, and thoroughly in order to provide excellent customer service;
• Perform other related tasks and special projects as required;
• Operate a City vehicle in the performance of the job duties.

A list of the ideal candidate's knowledge, skills, and abilities for this position is available in the class specification. 

Minimum Qualifications

• Undergraduate degree with coursework in recreation, leisure services, education, or a related field; considerable (3-5 years) experience planning and directing youth programs, camps, activities, and/or general recreation programs; and moderate (1-3 years) supervisory experience. An equivalent combination of education and experience may be used to meet this set of requirements.
• Experience with Virginia Department of Education licensure requirements preferred but not required for consideration.
• Valid driver's license.
• Availability to work a varied schedule, including days and periodic nighttime, weekends, and holidays.
• Possession of CPR/AED/First Aid certification or the ability to obtain within three months of hire.
• Meet all requirements related to childcare centers as outlined by the Commonwealth of Virginia’s Department of Education.
• Click here to view the physical requirements for this position.

The selected candidate for this position will be subject to the following screenings and must receive satisfactory results:

• DMV Driving Record Review;
• Drug Screen;
• Criminal Background Check; 
• Fingerprinting;
• Tuberculosis (TB) Test;
• Any requirement set forth by the Commonwealth of Virginia’s Department of Education to ensure licensure of the program(s).

Due to the nature of this position's duties, the employee in this role will be subject to the City's random alcohol and controlled substances testing program.

Supplemental Information

To Apply: In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 04/19/2024)

The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.

The City of Harrisonburg is an Equal Opportunity Employer.